Privacy Policy – Singulier

Last updated: 12 May 2026

Respecting user privacy is a top priority for Singulier.

We comply with the amended French Data Protection Act n°78-17 of 6 January 1978 and with Regulation (EU) 2016/679 (the General Data Protection Regulation – GDPR).

This Privacy Policy explains how we process personal data when you:

• Visit https://www.singulier.co (the “Website”)
• Interact with us via our blogs, online forms, or our official pages on social media

Data processing carried out for client projects where the client is a legal entity is governed by separate contracts with those clients.

This Privacy Policy does not apply to those client engagements.

1. Who is the data controller?

The data controller for personal data collected through the Website and associated social media pages is:

Singulier / SQUADIGITAL
5 rue Théodore de Banville
75017 Paris
France
Email: [email protected]

Depending on where you are located, Singulier entities in the UK or Germany may also be involved in providing services, but Singulier / SQUADIGITAL in Paris remains your main point of contact for privacy matters.

We have not appointed a formal Data Protection Officer under Article 37 GDPR, but you can contact us for any privacy question using the contact details above.

2. What personal data do we collect?

We collect and process the following categories of personal data:

2.1 Identification and contact data

• First and last name
• Professional email address
• Professional phone number
• Company name and role / position
• Any information you include in a free-text field or public comment

You provide this information directly when you, for example:

• Submit a contact form on the Website
• Register for an event or webinar
• Subscribe to our newsletter
• Respond to a commercial approach or request a meeting

See the forms and contact sections of the Website.

2.2 Browsing and device data

When you use the Website, we automatically collect, via cookies and similar technologies:

• IP address and approximate location (city / region level)
• Device type, operating system, and browser type
• Date and time of visit, pages viewed, clicks, scrolls and interactions
• Referring URL and campaign parameters (e.g. UTM tags)

Some of these data are collected via cookies and similar technologies.

Details are provided in the Cookie Policy below.

2.3 Professional interaction data

In the context of a business relationship or pre-sales discussions we may also process:

• Information about your company and its projects
• Records of our communications with you (emails, meeting notes)
• History of events or webinars you attended with us

3. For what purposes do we use your data and on what legal bases?

We only process personal data when we have a valid legal basis under Article 6 GDPR.

The main purposes, legal bases, and typical retention periods are set out below.

3.1 Summary

Respond to contact requests and inbound enquiries

• Categories of data: Identification and contact data; professional interaction data
• Legal basis: Consent when you submit a form; or legitimate interest in answering business enquiries
• Typical retention: For as long as needed to handle your request, then included in prospect / client files below

Manage newsletter subscriptions and send marketing communications (B2B)

• Categories of data: Identification and contact data; interaction history (opens, clicks)
• Legal basis: Consent, or legitimate interest in promoting our services to professional contacts
• Typical retention: Up to 3 years from last interaction or until you withdraw consent / opt-out

Organise and manage events and webinars

• Categories of data: Identification and contact data; professional interaction data
• Legal basis: Contract when you register for a specific event and/or legitimate interest in running and following up on events
• Typical retention: Duration of the event plus related follow-up, then up to 3 years in our prospect / client files

Maintain and secure the Website (logs, fraud and abuse prevention)

• Categories of data: Browsing and device data; technical logs
• Legal basis: Legitimate interest in ensuring the security and proper functioning of our services
• Typical retention: For the duration necessary to ensure security and investigate incidents, typically up to 12–13 months for logs

Produce anonymous statistics and improve our Website and content

• Categories of data: Browsing and device data with cookies and similar technologies
• Legal basis: Consent for non-essential / analytics cookies; legitimate interest for strictly necessary cookies
• Typical retention: See Cookie Policy below. Different retention periods apply by cookie; analytics data are typically kept for up to 13–25 months in aggregated form

Manage and develop our client and prospect relationships (CRM)

• Categories of data: Identification and contact data; professional interaction data
• Legal basis: Legitimate interest in developing our consulting and advisory business; and contract performance for actual clients
• Typical retention: Prospects: up to 3 years from last contact. Clients: 3 years from the end of the contractual relationship

Comply with legal obligations (e.g. accounting, tax)

• Categories of data: Identification and contact data; billing / contract data, if applicable
• Legal basis: Legal obligation
• Typical retention: For the statutory periods under applicable law, for example up to 10 years for accounting documents under French law

Where we rely on consent, you may withdraw your consent at any time. Withdrawal does not affect processing already carried out.

Where we rely on legitimate interest, we always balance our interests against your rights and expectations. You can object to such processing.

4. Who receives your personal data?

4.1 Internal recipients

Access to personal data is strictly limited to Singulier teams who need it for their role:

• Marketing and communications teams, for example newsletters, events, campaigns
• Business development and client teams, for example answering RFPs, project scoping
• Operations and IT teams, for example running and securing the Website, CRM tools
• Finance teams, for example billing, invoicing, contract administration, accounting and tax compliance

We apply access controls so that each team only sees the data necessary for their tasks.

4.2 Service providers (processors)

We share personal data with carefully selected service providers who act on our instructions and provide services such as:

• Website hosting and maintenance
• Contact and newsletter management
• Web analytics and tag management
• Form and security / anti-spam tools
• Marketing campaign management

These providers process personal data only for our account and under a written contract that includes GDPR-compliant clauses, including confidentiality and security commitments.

Examples of such providers include, in particular:

• Website and infrastructure hosting providers
• Email marketing and newsletter tools
• Analytics and tag management providers
• Contact form and reCAPTCHA providers

We do not authorise our processors to use your personal data for their own marketing purposes.

4.3 Other recipients

We may also share personal data when:

• Required by law or by a competent authority, for example courts, regulators, law enforcement
• Necessary to defend our rights or those of our staff, clients, or partners
• In connection with an M&A transaction, restructuring or similar corporate operation, in which case data sharing is strictly limited to what is necessary and subject to confidentiality

We will never sell your personal data.

5. International data transfers

Some of our service providers may be located outside the European Economic Area (EEA) and the United Kingdom, or may store data in countries outside those territories.

When we transfer your personal data outside the EEA / UK, we ensure that an appropriate level of protection is in place, for example by:

• Relying on an adequacy decision from the European Commission or UK government
• Implementing Standard Contractual Clauses (SCCs) or other appropriate safeguards under Articles 46–49 GDPR, where needed

You can obtain more information on these safeguards, or a copy of the relevant contractual protections, with redactions where necessary, by contacting us at [email protected].

6. How long do we keep your data?

We keep personal data in a form that allows identification for no longer than necessary for the purposes described above.

In particular:

• Prospects, including newsletter subscribers: up to 3 years from the last interaction we record with you, for example a click in an email, attendance at an event, or a direct exchange
• Clients: up to 3 years from the end of the contractual relationship, without prejudice to longer retention where required by law
• Legally-required data, for example invoices and accounting evidence: for the statutory durations under applicable law, for example up to 10 years under French commercial law
• Technical logs and security data: for the time strictly necessary to ensure security and investigate potential incidents, commonly up to 12–13 months
• Cookies and similar technologies: for the durations described in the Cookie Policy below or in the cookie banner

After these periods, data are deleted or irreversibly anonymised, unless a longer retention is required, for example due to a legal dispute or regulatory investigation.

7. Is providing personal data mandatory?

When we collect personal data via a form, mandatory fields are indicated, typically your name and business email address.

If you do not provide this information:

• We may not be able to respond to your request or contact you
• You may not be able to register for an event or receive our newsletter

Providing data for marketing or analytics, via non-essential cookies, is not mandatory.

You are free to refuse or withdraw your consent at any time without consequences, apart from the potential impact on your browsing experience.

8. Your rights under GDPR

Under applicable data protection laws, you have the following rights:

• Right of access – obtain confirmation whether we process your personal data and receive a copy
• Right to rectification – have inaccurate or incomplete data corrected
• Right to erasure, or right to be forgotten – have your data deleted in certain circumstances
• Right to restriction of processing – limit how we use your data in certain cases
• Right to data portability – receive the personal data you provided to us in a structured, commonly used and machine-readable format, and transmit them to another controller where technically feasible
• Right to object:
  • at any time, to processing for direct marketing, including profiling for marketing
  • in other cases where we rely on legitimate interest, for reasons related to your particular situation
• Right to withdraw consent – where processing is based on your consent, you may withdraw it at any time; this will not affect the lawfulness of processing carried out before withdrawal
• Right to define post-mortem instructions regarding the fate of your data, where recognised by applicable law

You also have the right to lodge a complaint with a supervisory authority.

For example:

• In France: CNIL
• In the UK: Information Commissioner’s Office (ICO)
• Or your local authority in the EEA or UK

How to exercise your rights

You can exercise your rights by contacting us at:

Singulier / SQUADIGITAL
5 rue Théodore de Banville, 75017 Paris, France
Email: [email protected]

For security reasons, we may ask you for information or documentation to verify your identity where necessary.

We will respond within the time limits set by applicable law.

9. Security of your data

We implement appropriate technical and organisational measures to protect your personal data, including:

• Access controls and authentication
• Network and application security measures
• Encryption and secure transfer where appropriate
• Procedures to detect and respond to incidents

No online system can be completely secure, but we regularly review and update our measures to reduce risks.

10. Children

Our Website and services are intended for professional audiences, including companies, investors, and professionals.

We do not knowingly collect personal data relating to children under 15 years of age through the Website.

If you believe a child has provided us with personal data, please contact us so we can delete that information.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our processing activities, in applicable law, or in our services.

Where changes are material, we will take appropriate steps to inform you, for example via a notice on the Website.

The “last updated” date at the top of the Policy indicates when it was most recently revised.

Cookie Policy – Singulier

This Cookie Policy explains how Singulier uses cookies and similar technologies on https://www.singulier.co.

It should be read together with our Privacy Policy above.

1. What are cookies?

Cookies are small text files that are stored on your device, including your computer, smartphone, or tablet, when you visit a website.

They allow the website to recognise your device and store certain information about your preferences or past actions.

We also use similar technologies such as:

• Tags and pixels, which are small pieces of code that record events like page views
• Local storage within your browser

In this Policy, we refer to all of these technologies as “cookies”.

2. Who sets the cookies?

Cookies on the Website may be:

• First-party cookies set directly by Singulier
• Third-party cookies set by partners providing services to us, for example analytics or consent-management providers

These third parties may collect and process data according to their own privacy policies.

3. What types of cookies do we use and why?

We use the following categories of cookies on the Website:

3.1 Strictly necessary cookies

These cookies are essential for the Website to function properly and cannot be turned off in our systems.

They are usually set only in response to actions you take, such as:

• Navigating between pages
• Filling in forms
• Managing your cookie preferences
• Securing the Website and protecting it against misuse

Without these cookies, some parts of the Website may not work correctly.

Examples of uses:

• Remembering your cookie consent choices via our consent-management platform
• Protecting forms against spam and abuse, for example via security tools
• Ensuring that pages load correctly and securely

Legal basis: our legitimate interest in providing a secure, functioning Website and enabling services you request.

You cannot refuse strictly necessary cookies via the cookie banner, but you can still block them via your browser, which may break the Website.

3.2 Analytics and performance cookies

These cookies help us understand how visitors use the Website so we can measure performance and improve our content and navigation.

They may collect information such as:

• Which pages you visit and how long you stay
• The type of device and browser you use
• How you arrived on the Website, for example via a search engine or a campaign link

We use these statistics in aggregated form. We do not use analytics cookies to track you across unrelated websites.

Examples of tools, subject to change:

• Web analytics services and tag management systems used to measure traffic and manage marketing tags

Legal basis: your consent, collected via the cookie banner.

Retention: analytics cookies are kept for limited periods, for example several months up to around 13–25 months, depending on the tool and configuration.

After that they either expire or are aggregated in a way that no longer identifies you.

If you refuse analytics cookies, your visit will not be included in our statistics, and we may have less information to improve the Website.

3.3 Functional cookies

These cookies enable enhanced functionality and personalisation, such as:

• Remembering your settings or preferences, for example language or form completion state
• Improving the user experience on certain forms or interactive elements

If you do not allow these cookies, some features may not work as intended.

Legal basis: your consent where required, or our legitimate interest in providing a better user experience.

3.4 Marketing and social media cookies

We may use marketing and social media cookies to:

• Measure the effectiveness of our marketing campaigns
• Display relevant ads for our services on third-party platforms
• Enable sharing of content on social networks, for example via share buttons or embedded content

These cookies can be set by our marketing partners and social media platforms.

They may use information about your visit to this Website to build a profile of your interests and show you relevant ads on other sites.

Examples of partners, subject to change:

• Advertising or campaign measurement tags
• Social networks, for example LinkedIn, when you interact with their plugins or follow links from our Website

Legal basis: your consent.

If you disable these cookies, you will still see ads, but they may be less relevant to you, and some social media features may not work properly.

4. How do we collect and manage consent?

We use a cookie consent banner / preference centre to manage your choices.

When you first visit the Website:

1. We display a banner explaining that we use cookies and giving you access to more information.
2. You can:
   • Accept all cookies
   • Reject non-essential cookies
   • Configure your preferences by category

You can change your choices at any time by accessing the cookie settings, for example via a link in the Website footer or in the banner.

We log your consent choices to demonstrate compliance with GDPR and ePrivacy rules.

Non-essential cookies, including analytics, functional, and marketing cookies, are not set unless and until you give your consent via the banner.

5. How long are cookies stored?

Cookie lifetimes vary depending on their purpose:

• Session cookies: deleted when you close your browser
• Persistent cookies: remain on your device for a defined period or until you delete them

In general:

• Strictly necessary cookies are kept only for the time needed to operate the Website and manage your preferences
• Analytics and marketing cookies are kept for limited periods consistent with applicable guidance and then removed or anonymised

You can view the current list of cookies used on the Website, along with their precise lifetimes and providers, in the cookie banner / preference centre, which is kept up-to-date.

6. How can you control cookies?

You have several options to manage cookies:

6.1 Through our cookie banner

You can use the banner or preference centre to:

• Accept all cookies
• Refuse all non-essential cookies
• Choose categories of cookies to accept or refuse

Your choices will apply to future visits, unless you clear your cookies or change your settings.

6.2 Through your browser settings

Most browsers allow you to:

• View which cookies are stored on your device
• Delete cookies
• Block some or all cookies from all or selected websites

Instructions for common browsers are available in their help sections.

If you block all cookies, the Website may not function correctly.

6.3 Through third-party opt-outs

For some analytics or advertising tools, you may also manage your preferences directly on the provider’s website or through industry-wide opt-out platforms, such as those operated by advertising associations.

These options are in addition to, not instead of, our own banner.

7. Changes to this Cookie Policy

We may update this Cookie Policy, in particular to reflect changes in the cookies and tools we use or in applicable regulations.

The most recent version is always available on this page.

Where required, we will also update the cookie banner and re-request your consent.

8. Contact

For any question about our use of cookies or about this Cookie Policy, you can contact us at:

Singulier / SQUADIGITAL
5 rue Théodore de Banville, 75017 Paris, France
Email: [email protected]